Privacy Policy
Effective Date: March 1, 2025
This Privacy Policy describes how MentaFlex.com (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website, https://mentaflex.com/ (the “Site”), and our online SAT test preparation services (the “Services”).
1. Information We Collect
We collect information from you in the following ways:
Information You Provide Directly:
Account Information: When you create an account, we collect your name, email address and password.
Payment Information: When you purchase our services, we use the secure payment system Stripe, ensuring that your sensitive financial information is processed with robust data security measures, not directly by us. We do not collect or save any of your financial information.
Test Data: We collect your responses to practice SAT questions, test scores, and other data related to your test performance.
Communication: If you contact us via email or other means, we collect your contact information and the content of your communication.
Information We Collect Automatically:
Usage Information: We collect information about your interactions with the Site and Services, such as the pages you visit, the features you use, and the time you spend on the Site.
Device Information: We collect information about the device you use to access the Site, such as your IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings.
Analytics: We use third-party analytics tools to collect and analyze data about your use of the Site and Services.
2. How We Use Your Information
We use your information for the following purposes:
To Provide and Improve the Services: To provide you with access to our online SAT tests, track your progress, and improve the quality of our Services.
To Process Payments: To process your payments for our Services.
To Communicate with You: To respond to your inquiries, provide customer support, and send you important updates and notifications.
To Personalize Your Experience: To personalize your learning experience and provide you with relevant content and recommendations.
To Analyze and Improve the Site and Services: To analyze usage trends, identify areas for improvement, and develop new features.
To Prevent Fraud and Ensure Security: To detect and prevent fraud, protect the security of our Site and Services, and comply with legal obligations.
For Marketing Purposes: With your consent, we may send you promotional emails about our Services or other offers. You can opt out of receiving marketing emails at any time.
3. Sharing Your Information
We may share your information with the following third parties:
Service Providers: We share your information with third-party service providers who assist us with payment processing, data analysis, customer support, and other business operations.
Analytics Providers: We share your information with analytics providers to analyze usage trends and improve our Services.
Legal Compliance: We may share your information if required by law or in response to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring company.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide you with our Services and as required by law.
6. Your Rights
You have the following rights regarding your information:
Access: You can access and update your account information at any time.
Correction: You can correct any inaccuracies in your information.
Deletion: You can request that we delete your account and information. Please note that we may retain certain information as required by law.
Opt-Out: You can opt out of receiving marketing emails at any time.
Data Portability: You can request a copy of your data in a portable format.
7. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@mentaflex.com